[ic] Frustrates Interchange user (newby)
Gert van der Spoel
ic at 3edge.com
Thu Mar 16 02:13:22 EST 2006
Cliff Browning writes:
> I have three immediate problems - after they are solved there will
> probably be more that I can't even get to.
> 1. I updated the "Index.html" saved and published . The changes never show
> up - the tutorial script continues to show on the first page. I checked
> the index .html file and all is like I changed - it just doesn't update.
If you go (using the Interchange Admin):
* Content->[pick index.html]
* make a change to content
* press OK
it should probably show:
Changed ui_body_text (this shows in green)
* press Publish
Things should be live now. If it doesn't show, you could see if perhaps disk
caching is causing you to see the previous file?
> 2. basically the same problem - updating - I uploaded my product.txt file
> - it worked fine first time.. Found some errors so I re did the file and
> uploaded it again. The left page menu never updated it still tries to find
> the old data which is non-existent - now I have no link to the other
Perhaps also a caching problem?
You could see if there is anything in your errorlog:
Administration->Info->Location of Error Logs
(this link does not work on demo.icdevgroup.org so hopefully it does work in
your site, if not let me know)
> 3. Along a similar line.. Can not get the pages to link to the thumbnail
> files. At one time I found the path for the thumbnails but have not been
> able to find that page again - have the regular images doing fine.
Items->[pick a sku]->Images
Should show 'thumb' where you can upload a thumbnail. But how/what exactly
are you doing to link to thumbnail files?
> I am about ready to trash Interchange I can't find any thing to document
> how to fix these problems and it just isn't working for me.
Up to you :) A lot of questions are answered before on this mailinglist and
various hints are given on solving 1 and 2 ... Perhaps not very easy to find
those that's true.
Try a different piece of software, find other problems ... And also here
Murpy's theories will apply that your problem is never the problem of others
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