[ic] one store gone nuts - 500 errors - HELP!

Ron Phipps ron at endpoint.com
Tue Sep 4 19:29:57 EDT 2007


Glenn McCalley wrote:
> ----- Original Message ----- From: "Ron Phipps" <ron at endpoint.com>
> To: <interchange-users at icdevgroup.org>
> Sent: Tuesday, September 04, 2007 6:58 PM
> Subject: Re: [ic] one store gone nuts - 500 errors - HELP!
> 
> 
>> Glenn McCalley wrote:
>>> Hi all.
>>>
>>> Store works fine until you press the final "Place Order" button on 
>>> the checkout page.
>>> 500 - Internal Server Error.
>>>
>>
>> Check to see if error.log, tracking.asc, log or usertrack have 
>> exceeded 2gb.
>>
> Hadn't thought of that but checked and no individual file in the catalog 
> exceeds 25MB
> -- except perl.core that is. :-(
> 
> Thanks Ron,
> Glenn.
> 

Does this same thing happen if you disable the payment gateway for the store?

As for debugging, check interchange.cfg and make sure Variable DEBUG is set to 1 and check for a section like: ifdef @DEBUG, there you should see a DebugFile statement which sets up the debug log file.

-- 
Ron Phipps
End Point Corporation
ron at endpoint.com


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