[ic] Re: Users complaining about errors

Grant emailgrant at gmail.com
Thu Sep 13 09:13:54 EDT 2007

> > I've been contacted at least 3 times in the 1-2 weeks by customers who
> > got a "blank page" or a "broken link" when submitting a form.  I
> > haven't gotten an email like that before so I'm thinking I've got an
> > issue here.
> >
> > There is nothing in error.log, error_log, or ssl_error_log.  The only
> > thing I can think of would be a timeout due to a locked table since
> > I'm logging all traffic via mysql, which I've been warned about.  I
> > haven't seen a timeout or significant response delay myself though.
> > How would you track this down?
> I just got a blank page trying to access my home page with a new
> session.  The page <title> appears, but the rest of the page is
> completely blank.  There is nothing in error.log or error_log and
> there is a normal 301 and then 200 in access_log.
> I'm using Firefox and if I view the Page Source I get the full
> layout of code.  Does anyone know if Firefox displays that code based
> on the already-downloaded page?  There doesn't seem to be another
> request in access_log so I guess the blank page has this code?  Weird.

I just copied the Page Source into the W3C Validator and it validated
perfectly.  Maybe just a Firefox bug?

- Grant

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