[ic] Standard catalog Customer Entrance or Admin Interface =
"Interchange not available"
peter at pajamian.dhs.org
Thu Feb 28 21:56:44 EST 2008
On 02/28/2008 06:30 PM, New ICuser wrote:
> When I point my browser at (local.server.name)/standard, I get an
> Interchange panel that has the store name I specified, and links to
> Customer Entrance at (local.server.name)/cgi-bin/standard/index.html,
> and to Admin Interface at
> (local.server.name)/cgi-bin/standard/admin/index.html. Clicking on
> either of these links just makes the browser (Firefox 22.214.171.124) spin
> "loading" for several minutes, after which it displays an "Interchage
> server may not be running" message. However, I know Interchange is
That message means that the link script (vlink) can't connect to the
socket file for the active Interchange server. Common reasons for this
* Interchange server is not running.
* vlink script has incorrect location for socket file.
* vlink script does not have permission to connect to the socket file.
Of all of these the third is probably the most common. See:
For more info about this problem and possible solutions.
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