[ic] Standard catalog Customer Entrance or Admin Interface
="Interchange not available"
ic_support at mnwebdesign.com
Thu Feb 28 22:10:36 EST 2008
helpinghand at gmail.com wrote:
> -----Original Message-----
> From: interchange-users-bounces at icdevgroup.org
> [mailto:interchange-users-bounces at icdevgroup.org]On Behalf Of New ICuser
> Sent: Thursday, February 28, 2008 8:30 PM
> To: interchange-users at icdevgroup.org
> Subject: [ic] Standard catalog Customer Entrance or Admin Interface
> ="Interchange not available"
> When I point my browser at (local.server.name)/standard, I get an
> Interchange panel that has the store name I specified, and links to
> Customer Entrance at (local.server.name)/cgi-bin/standard/index.html,
> and to Admin Interface at
> (local.server.name)/cgi-bin/standard/admin/index.html. Clicking on
> either of these links just makes the browser (Firefox 22.214.171.124) spin
> "loading" for several minutes, after which it displays an "Interchage
> server may not be running" message. However, I know Interchange is
> running, because
> [root at localhost interchange]# ps -ef | grep "interch"
> interch 31820 1 0 16:58 ? 00:00:00 interchange
> interch 31882 28934 0 17:03 ? 00:00:00 /var/www/cgi-bin/standard
> root 31885 31677 0 17:04 pts/3 00:00:00 grep interch
> Any idea what I should be looking at to figure out what the problem
> is? Is there any other diagnostic I can turn on, since error.log and
> /tmp/icdebug seem to think things are peachy? Thanks for any
I have seen a similar problem which was resolved by adding this in
AutoVariable Windows LockType
I have also seen a similar problem when Interchange can find the cgi-bin,
but your catalog can't. Check your variables.txt in CATROOT/products to be
sure your cgi-bin path is correct.
I'm not sure I can help much more than that. Anybody else?
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