[ic] Interchange server is unavailable... emergency

[Stefan Hornburg]

Rick Bragg wrote:
> Hi,
> 
> I have quite an emergency, Any help will be greatly appreciated!
> 
> I have an IC install on the temphost.net server at Endpoint, under
> "montp" and for some reason the server is giving me the following
> message:
> 
> We're sorry, the Interchange server is unavailable...
> We are out of service or may be experiencing high system demand. Please
> try again soon.
> 
> The only thing I did was add a few tables to the mysql database via
> direct sql query. surveys, survey_questions, survey_answers, and
> survey_results.  I also added the corresponding ###.mysql, files to the
> catalogs' dbconf/mysql/ directory and the corresponding products/###.txt
> files, and touched the corresponding products/.###.sql files
> 
> I can't see anything in the logs at all.  The server is running as far
> as I can tell. Here is some info:
> 
> 
> $ netstat  -a | grep montp
> unix  2      [ ACC ]     STREAM     LISTENING     365214003 /home/montp/interchange/etc/socket.ipc
> unix  2      [ ACC ]     STREAM     LISTENING     365214005 /home/montp/interchange/etc/socket
> unix  2      [ ]         STREAM     CONNECTED     365214023 /home/montp/interchange/etc/socket.ipc
> 
> $ ps aux |grep montp
> ...
> montp     8353  0.0  0.0 110908  3608 pts/13   S+   Oct05   0:00 mysql montp
> montp    17842  0.0  0.0  66208  1688 pts/9    Ss   Dec09   0:00 -bash
> montp    17900  0.0  0.0 110860  3680 pts/9    S+   Dec09   0:00 mysql
> montp    21737  0.0  0.4 245088 59440 ?        Ss   02:02   0:00 interchange: /home/montp/interchange                                   
> montp    21739  0.0  0.4 245088 59192 ?        S    02:02   0:00 interchange: /home/montp/interchange                                   
> montp    21740  0.0  0.4 245088 59192 ?        S    02:02   0:00 interchange: /home/montp/interchange                                   
> ...
> 
> $ re
> Killing Interchange server 21737 with TERM.
> Vend::Payment::AuthorizeNet payment module initialized, using LWP and Crypt::SSLeay
> Vend::Payment::TestPayment payment module loaded
> Sending debug messages to debug.log.
> RPC traffic settings.
> Calling UI......UI is loaded...
> Interchange V5.6.2
> Running with old signals.
> Configuring catalog montpelier...Using MySQL, DSN=dbi:mysql:montp...done.
> Interchange server started in UNIX mode(s) (process id 22909)
> 

Take a close look at your CGI link script (permissions) and the socket file (permissions). I'll be
around on IRC for about one hour if you need help with that.

Regards
	Racke


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