[ic] Interchange server is unavailable... emergency

Rick Bragg lists at gmnet.net
Mon Dec 28 10:14:13 UTC 2009


On Mon, 2009-12-28 at 11:04 +0200, Gert van der Spoel wrote:
> > -----Original Message-----
> > From: interchange-users-bounces at icdevgroup.org [mailto:interchange-
> > users-bounces at icdevgroup.org] On Behalf Of Rick Bragg
> > Sent: Monday, December 28, 2009 10:39 AM
> > To: interchange-users at icdevgroup.org
> > Subject: Re: [ic] Interchange server is unavailable... emergency
> > 
> > On Mon, 2009-12-28 at 03:24 -0500, Rick Bragg wrote:
> > > Hi,
> > >
> > > I have quite an emergency, Any help will be greatly appreciated!
> > >
> > > I have an IC install on the temphost.net server at Endpoint, under
> > > "montp" and for some reason the server is giving me the following
> > > message:
> > >
> > > We're sorry, the Interchange server is unavailable...
> > > We are out of service or may be experiencing high system demand.
> > Please
> > > try again soon.
> > >
> > > The only thing I did was add a few tables to the mysql database via
> > > direct sql query. surveys, survey_questions, survey_answers, and
> > > survey_results.  I also added the corresponding ###.mysql, files to
> > the
> > > catalogs' dbconf/mysql/ directory and the corresponding
> > products/###.txt
> > > files, and touched the corresponding products/.###.sql files
> > >
> > > I can't see anything in the logs at all.  The server is running as
> > far
> > > as I can tell. Here is some info:
> > >
> > >
> > > $ netstat  -a | grep montp
> > > unix  2      [ ACC ]     STREAM     LISTENING     365214003
> > /home/montp/interchange/etc/socket.ipc
> > > unix  2      [ ACC ]     STREAM     LISTENING     365214005
> > /home/montp/interchange/etc/socket
> > > unix  2      [ ]         STREAM     CONNECTED     365214023
> > /home/montp/interchange/etc/socket.ipc
> > >
> > > $ ps aux |grep montp
> > > ...
> > > montp     8353  0.0  0.0 110908  3608 pts/13   S+   Oct05   0:00
> > mysql montp
> > > montp    17842  0.0  0.0  66208  1688 pts/9    Ss   Dec09   0:00 -
> > bash
> > > montp    17900  0.0  0.0 110860  3680 pts/9    S+   Dec09   0:00
> > mysql
> > > montp    21737  0.0  0.4 245088 59440 ?        Ss   02:02   0:00
> > interchange: /home/montp/interchange
> > > montp    21739  0.0  0.4 245088 59192 ?        S    02:02   0:00
> > interchange: /home/montp/interchange
> > > montp    21740  0.0  0.4 245088 59192 ?        S    02:02   0:00
> > interchange: /home/montp/interchange
> > > ...
> > >
> > > $ re
> > > Killing Interchange server 21737 with TERM.
> > > Vend::Payment::AuthorizeNet payment module initialized, using LWP and
> > Crypt::SSLeay
> > > Vend::Payment::TestPayment payment module loaded
> > > Sending debug messages to debug.log.
> > > RPC traffic settings.
> > > Calling UI......UI is loaded...
> > > Interchange V5.6.2
> > > Running with old signals.
> > > Configuring catalog montpelier...Using MySQL,
> > DSN=dbi:mysql:montp...done.
> > > Interchange server started in UNIX mode(s) (process id 22909)
> > >
> > >
> > > Thanks
> > > Rick
> > >
> > 
> > 
> > More info:
> > 
> > # strings /var/www/cgi-bin/montpelier-vt.org/municode |grep soc
> > socket
> > etc/sockH
> > Could not open socket
> > 
> > This is it, I can't tell if by adding database tables caused this or
> > not
> > since I didn't open a browser until after I updated the database.  I
> > think that it is totally unrelated...
> > 
> > What can I do to fix this?
> 
> Have you tried to login to the database on the commandline and see if the
> tables have been created?
> 
> CU,
> 
> Gert
> 

The database has now been rolled back to the way it was before I knew
anything about the problem,  Also removed the .mysql .txt and .sql
files.  That should rule out the problem being from the database.  Also
permissions on the socket were checked, Still no go...








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