[ic] Bad quantities

Josh Lavin jlavin at endpoint.com
Mon Jul 24 19:02:29 UTC 2017

Quoting Bob Puff (bob at nleaudio.com):
> Greetings,
> I have a catalog that has randomly been having quantities adjusted right at
> checkout.  A user will buy one item, and after they check out, it suddenly
> becomes 6 items.  It seems to happen on perhaps 1 out of every 50 orders.
> What is interesting is that the quantity reported starts with a "0", which
> doesn't normally happen.  In this example, the quantity got changed from 1
> to "06":
>  Shipping Method: UPS Second Day Air     Total Weight: 54
> Quan Item No.    Description                      Price Extension
> ---- ----------- -------------------------------- --------- ----------
>  06  buffalo-spe Product1 6 lbs Special           $68.99    $413.94
>      c           $68.99***SHIPPING INCLUDED***
>                                                 SUBTOTAL      $413.94
>                                                 SALES TAX         $0.00
>                                                 SHIPPING        $0.00
>                                                 TOTAL       $413.94
> Is there a way I can somehow test for this added "0"?  What could be causing it?
> Running IC 5.8.2, slightly modified catalog originating from 5.2.0

Does the quantity ordered match their credit card expiration month?

I have seen this issue where the cart quantities can be changed on the
same page as where the credit card is entered.

The cause is the browser auto-fill filling in the CC expiry month
into the wrong field. I've tried everything to stop it, but it won't
be stopped.

I had a colleague set up a "honeypot" field for the CC autocomplete to
use, but I'm not sure of the details of that. It may be trickier than it
is worth.

My advice is to have an un-editable cart on the final checkout page,
where you accept credit cards. 

Josh Lavin
End Point Corporation

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