<html><head><meta http-equiv="Content-Type" content="text/html; charset=us-ascii"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">Hi DB,<div class=""><br class=""></div><div class="">In my experience this has been related to the failing of the [import] statement in etc/log_transaction; usually an error in the database for some reason. You might be able to check your database logs and see if you can match anything up with the times, particularly related to invalid data.</div><div class=""><br class=""></div><div class="">Best,</div><div class=""><br class=""></div><div class="">David<br class=""><div><br class=""><blockquote type="cite" class=""><div class="">On Jan 25, 2018, at 3:59 PM, DB <<a href="mailto:db@m-and-d.com" class="">db@m-and-d.com</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div class="">Hi - now and then (luckily not too often), I see a Paypal payment that has no associated IC order. I have to email the person who paid and ask what they ordered, which is not ideal. I see:<br class=""><br class="">Error during creation of order routing log: Route log failed.<br class="">at /usr/local/interchange/lib/Vend/Order.pm line 1856<br class=""><br class="">Any hints on how to diagnose? Thanks!<br class=""><br class="">DB<br class=""><br class="">_______________________________________________<br class="">interchange-users mailing list<br class=""><a href="mailto:interchange-users@icdevgroup.org" class="">interchange-users@icdevgroup.org</a><br class="">http://www.icdevgroup.org/mailman/listinfo/interchange-users<br class=""></div></div></blockquote></div><br class=""><div class="">
<div style="color: rgb(0, 0, 0); letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">--<br class="">David Christensen<br class="">End Point Corporation<br class=""><a href="mailto:david@endpoint.com" class="">david@endpoint.com</a><br class="">785-727-1171<br class=""><br class=""><br class=""></div>
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