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Re: [mv] How safe is e.commerce
****** message to minivend-users from Ryan Hertz <rhertz@gyb.baits.com> ******
At 11:19 PM 2/6/2000 , you wrote:
>****** message to minivend-users from Johan Landman
><johan@datatex.co.za> ******
>
>We are about to launch our first mvend site.
>There was some horrific program about credit card fraud on the
>internet on one of our local TV stations last night.
>
>It appears as if the major risk lies with the merchant.
>
>We will use SSL from VeriSign and PGP encryption's. Credit card info
>will not be stored on the mvend server.
>
>1. What are your real life experiences, from a merchant point of view,
>of fraudulent transactions as a percentage of "safe" transactions ?
No fraud to date, with some 2,000 orders.
>2. How do we convince the client to trust our site if it is "safe" ?
Forget the 'site', the customer must trust the merchant. This means toll
free phone numbers, addresses, e-mail links to management/support, and
then, just maybe, some 'badges' for Verisign, BBBOnline, etc...
>3. Is there anywhere the list can point us to: on more specific information
>on how to secure an ecommerce site ?
>
>All help would be greatly appreciated
>
>johan
>johan@datatex.co.za
>
>-
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Ryan Hertz tel 800-645-BAIT
Webmaster fax 520-645-2588
Advertising Director http://www.insideline.net
Gary Yamamoto Custom Baits, Inc. http://www.yamamoto.baits.com
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