Re: [mv] Site Check

[Steve & Patti Getzinger <steveandpatti@wubs.org>]

******    message to minivend-users from Steve & Patti Getzinger <steveandpatti@wubs.org>     ******

Tom,
  Checked kateorr and have contents in cart with Netscape 4.51 I do have to agree with
previous post concerning getting it in there. Poor site navigation. Build time of pages
seems slow but I get decent delivery. In other words when it starts loading I get it so it
is most likely not a bandwidth problem there. Ok here we go on the other site this is what
happened. I finally got to a point to order and it opened a small window with shopping
cart and contents. When I chose checkout that window disappeared and I got a shopping cart
in the right frame with "no items at the moment"

Let's go look with IE 5.5. The lasensual site followed the same process with windows but
the contents stayed with the cart. I did not order the same product though. I just tried
to order the same product as I did with Netscape and it worked fine again. kateorr did a
reverse also. Tried to order the same item I chose with Netscape and it was in my cart
when I chose checkout and now I have another cart and "no items ordered"

Your clients are not imagining things. You are most likely running on some form of cache
non-expired session that allows it to work for you. Hope that helps you in some way. Don't
know if logs will help you on this one at all as there appears to be no error in process
just in passing data. The time I ran tests was 6:15 am CST in the US

Steve

Tom Day wrote:

> ******    message to minivend-users from Tom Day <maquis@qiservices.com.au>     ******
>
> Hi,
>
> We are running a few minivend sites on our servers, but one client is
> reporting problems with the ordering process that we cannot replicate. I
> would like to ask some people to see if they can order any products (with
> test data) from:
>
> http://www.kateorr.com
>
> and
>
> http://www.lasensual.com.au
>
> noting any errors that may occur in the process.
> Apparently items are not being displayed in the shopping basket or checkout
> in Netscape, and IE is not working at all. It all works fine from our
> machines, yet some people have been reporting problems and I cannot work
> out what the cause might be.
>
> Thankyou to anyone who tries these sites for us.
>
> Regards,
>
> Tom Day
> Consultant
> ----------------------------
> Quality Internet Services
> Suite 5, 202 Hampden Road
> Nedlands W.A. 6009
> Phone +61 (08) 9386 5555
> Fax   +61 (08) 9386 8200
> ----------------------------
> maquis@qiservices.com.au
> http://www.qiservices.com.au
>
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  702 Lincolnway West          steveandpatti@wubs.org
  South Bend, IN  46616        http://www.wubs.org/
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