[ic] Liquid Web interchange server problems

Kevin Walsh interchange-users@icdevgroup.org
Sat Oct 19 09:45:01 2002


David Etheredge [cpu.dave@att.net] wrote:
> 
> I have been using interchange on Liquid Webs servers for about a year. There
> appears to be a problem with interchange loosing our cart registration from
> its list. When this happens, if someone clicks on [buy now] they get the
> following error message
> 
>    Undefined catalog: /~paradevi/cgi-bin/cart.cgi
> 
> The problem is that unless a customer e-mails me about this problem, I would
> never know that it exists. Unless I check, it will stay that way for days or
> until Interchange is restarted. I set up Internet Seer to check for a
> customer page And they report to me whenever the cart is not available. I
> find that it is as much as 20-25 hours a week. The server is running because
> you can access the index.html page which is static.
> 
Perhaps you should send this email to your host.

> 
> http://xxxxxxxxx.com/~xxxxxxxx/cgi-bin/cart.cgi/login.html?id=a4PoBr29&mv_pc=1
> 
Why was this link provided?  If it's to demonstrate the failure then
the cause is that "xxxxxxxxx.com" is an unregistered domain.

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