[ic] Update Orders button - Admin UI

Mike Heins mike at perusion.com
Sat Feb 26 17:27:44 EST 2005

Quoting Mark Weaver (mdw1982 at mdw1982.com):
> Hi All,
> I'm sitting here at the moment writing procedure sheets for a client 
> I've hooked up with Interchange, and as I got around to the bit about 
> Order Processing a question came to mind.
> Here's the scenario:
> Assume the seller using Interchange is using Authorize.net to do online 
> CC processing and is settling transactions upon approval.
> A customer submits an order to Interchange. On this order there are 
> multiple items. One of the items is currently out of stock, so the order 
> processing person calls the customer and lets them know that one of 
> their seven items is currently out of stock, would they like to 
> backorder the item. answer: no... just send what you've got.
> So, seller edits the order and removes the out of stock line item. Now, 
> here's my question: after the order has been edited and the out of stock 
> line item removed, the order processing person clicks on the "Update 
> Order" button having of course changed the status of the order from 
> pending to shipped, and entered the tracking number, does Interchange 
> then contact Authorize.net cancel the previous transaction, and submit a 
> new transaction for this customer?


Mike Heins
Perusion -- Expert Interchange Consulting    http://www.perusion.com/
phone +1.765.647.1295  tollfree 800-949-1889 <mike at perusion.com>

For a successful technology, reality must take precedence over public
relations, for Nature cannot be fooled. -- Dick Feynman

More information about the interchange-users mailing list