[ic] AuthorizeNet Problems - Charges Without Orders
Steve Graham
icdev at mrlock.com
Thu Feb 8 17:14:39 EST 2007
At 12:13 PM 2/8/2007, you wrote:
>Hello,
>
>I've been running Interchange since Minivend 3. Recently I upgraded
>a bunch of stuff:
>
>1. Operating System from Fedora Core 1 to CentOS 4.4
>2. Perl from "v5.8.4 built for i686-linux" to "v5.8.8 built for
>i686-linux" specifically compiled without threads.
>3. IC from 5.2 to 5.4.1.
>4. Running in a Plesk 8.1 environment, using permissions based on
>some post somewhere on the mailing list. Basically group control
>and files set to interch group, user is domain owner.
>
>I did a makecat to get the newest vlink file for my cgi-bin, but
>then just copied over the whole "catalog" directory for the rest. I
>had to re-edit lib/Vend/AuthorizeNet.pm to get the Transaction Key
>to function so we don't have to store our AuthorizeNet password on
>the server in plain text.
>
>It works, but with caveats. There are two major issue's we're
>seeing, and it affects about 25% of total orders.
>
>1. Charges in AuthorizeNet, with no corresponding order.
>2. Double-charges in AuthorizeNet, with one corresponding order.
Try setting the traffic mode in interchange.cfg
# Set to "low", "high", or "rpc" to get different server parameters.
Variable TRAFFIC rpc
It seem I remember something similar when starting to use IC 5.4 &
authorize.net
setting to RPC solved it for me.
-Steve
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