[ic] AuthorizeNet Problems - Charges Without Orders

Steve Graham icdev at mrlock.com
Thu Feb 8 17:14:39 EST 2007

At 12:13 PM 2/8/2007, you wrote:
>I've been running Interchange since Minivend 3.  Recently I upgraded 
>a bunch of stuff:
>1.  Operating System from Fedora Core 1 to CentOS 4.4
>2.  Perl from "v5.8.4 built for i686-linux" to "v5.8.8 built for 
>i686-linux" specifically compiled without threads.
>3.  IC from 5.2 to 5.4.1.
>4.  Running in a Plesk 8.1 environment, using permissions based on 
>some post somewhere on the mailing list.  Basically group control 
>and files set to interch group, user is domain owner.
>I did a makecat to get the newest vlink file for my cgi-bin, but 
>then just copied over the whole "catalog" directory for the rest.  I 
>had to re-edit lib/Vend/AuthorizeNet.pm to get the Transaction Key 
>to function so we don't have to store our AuthorizeNet password on 
>the server in plain text.
>It works, but with caveats.  There are two major issue's we're 
>seeing, and it affects about 25% of total orders.
>1.  Charges in AuthorizeNet, with no corresponding order.
>2.  Double-charges in AuthorizeNet, with one corresponding order.

Try setting the traffic mode in interchange.cfg
# Set to "low", "high", or "rpc" to get different server parameters.
Variable  TRAFFIC  rpc

It seem I remember something similar when starting to use IC 5.4 & 
setting to RPC solved it for me.


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