[ic] interchange hanging

DB DB at M-and-D.com
Tue Jun 8 11:44:00 UTC 2010

>>> If anyone could help me tracing the source of this problem, I would
>>> really appreciate it:
>>> Interchange 5.4.5
>>> Periodically, my catalogs will become unresponsive.  When I ssh in to
>>> my server, I see one interchange process taking all the cpu.  I don't
>>> see anything out of the ordinary in the interchange logs, but in my
>>> apache logs I see "premature end of script headers" for one catalog,
>>> in another catalog the apache log says "ALERT: Interchange server not
>>> running".
>>> Restarting interchange will sometimes clear up the problem, but it
>>> usually reappears a few times over an hour or so.  I'm guessing that
>>> it is a bad robot or something similar, but I'm just not sure how to
>>> track down what is causing this or what my solution should be.
>>> I am planning on upgrading my hardware soon -- is there any way for me
>>> to tell if it is a hardware bottleneck?
>>> Thanks -
>>> Dan
>> Do any of the catalogs have a large number of products in the database?
>> DB
> No, not really - probably 3000 max.
> Dan

I've seen this type of behavior caused by poorly designed searches. With
only 3000 products however I'm not sure how likely that is to be the
cause of your issue.


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