[ic] Virtual Goods download error

DB DB at M-and-D.com
Mon Jan 24 19:27:39 UTC 2011

>> I'm again trying to troubleshoot this issue. I had an older thread but
>> thought I'd start a new one with the updated information.
>> I've been selling a PDF through my IC 5.6.3 (modified foundation)
>> website for years. Recently however, if a customer purchases this PDF
>> without being logged in, the sale goes through ok... but when they click
>> the download link from the receipt page, the following error is shown:
>> Sorry, there was an error in processing this form action. Please report
>> the error or try again later. (Can't locate object method "new" via
>> package "Vend::UserDB" (perhaps you forgot to load "Vend::UserDB"?) at
>> /usr/local/interchange/lib/Vend/UserDB.pm line 2008. )
> What's online 2008 in Vend/UserDB.pm for you?
> CU,
> Gert

That line is:

                $user = $module->new(%options);

Added info: the Apache access log shows a 200 result for that pdf at the
time the error was generated.


More information about the interchange-users mailing list