[ic] Payment not processing

Josh Lavin josh at perusion.com
Sat Mar 29 00:20:35 UTC 2014


Quoting David Etheredge (David_e at charter.net):
> ----- Original Message ----- From: "Josh Lavin" <josh at perusion.com>
> >
> >Ok, that helps. You can see that the crux of the problem is above -- the
> >URL for authorize.net cannot be reached. Since that is unlikely (try the
> >URL in your browser to check), it is possible that you have a firewall
> >or something else preventing the connection.
> 
> One thing I notice when doing a tcpdump as I click submit is that it
> is trying to do a invalid DNS lookup:
> 
> ---
> 
> 17:32:12.979707 IP 72.52.151.215.60449 > 10.10.10.10.53: 6231+ A?
> https://secure.authorize.net/gateway/transact.dll. (67)
> 
> 17:32:12.979965 IP 10.10.10.10.53 > 72.52.151.215.60449: 6231
> NXDomain 0/1/0 (142)
> 
> 17:32:12.980068 IP 72.52.151.215.35621 > 10.10.10.10.53: 45079+ A?
> https://secure.authorize.net/gateway/transact.dll.paradevices.com.
> (83)
> 
> 17:32:13.035355 IP 10.10.10.10.53 > 72.52.151.215.35621: 45079
> NXDomain 0/1/0 (133)
> 
> ----
> 
> It looks like the software is trying to look up the DNS of
> 'https://secure.authorize.net/gateway/transact.dll' instead of just
> 'secure.authorize.net'. Because that is not a valid DNS query it is
> getting a response of NXDomain which means it does not exist.

It sounds to me like your system's capability to do DNS and net is
borked. I'm sorry I don't have any further ideas... Someone else here
might, or else you can hire an IC consultant.

-- 
Josh Lavin
Perusion -- Expert Interchange Consulting    http://www.perusion.com/
... ask me about job opportunities ...



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