Re: [mv] 500 Internal Server Error

["Eric Olsson" <eric@yourplana.com>]

******    message to minivend-users from "Eric Olsson" <eric@yourplana.com>     ******

Steve & Patti Getzinger wrote:
 
> > I have tried to install Interchange 4.5.8 on several RH Linux 6.1 (and 6.2)
> > servers the last few days. The installations itself seems to be ok, but when
> > I try to access a store I get "Internal Server Error".
> >
> > I have searched the archive, but didn't find an answer to my problem.
> >
> > I'm able to open http://server/construct and I get the "welcome to
> > construct something"-greeting, but when I click "enter as a customer"
> > or "admin interface", the Internal Server Error Shows up.
> >
> > Usually I would believe that either the path to Perl is wrong, or that
> > a file has wrong permissions. But since Interchange consists of so many
> > files I'm not quite sure where to start. (I have checked that the path to
> > Perl is correct for the file "construct" located in my cgi-bin though.)
> >
> > This is what the server error log says:
> >
> > > Use of uninitialized value at /home/easierdays/www/cgi-bin/construct line 146.
> > > ok= def: 1 connect: Connection refused
> > > [Tue Oct 24 19:15:23 2000] [error] [client 193.217.196.242] Premature end of script
> > > headers: /home/easierdays/www/cgi-bin/construct
> >
> >     Line 146 in "construct" is this one:
> >         die "ok=$ok def: $undef connect: $!\n" if ! $ok;
> >
> > The Interchange error.log and the store error.log says absolutely nothing.
> > (They're both blank.)
> >
> > I am running the Interchange daemon as a regular user on the server, but
> > a weird thing is that I can't find the process ID with the 'top' (nor with top -c as root).
> > But it seems like it's running anyway, cause when I try to restart it first stops
> > it (and gives me the PID it killed), then restarts and it gives me a new PID.
> >
> > Hope someone can give me a hint, I'm stuck...
> >
> > Thanks,
> > - Eric
> >
> > -
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> 
> Did you do the install with the rpm or tar file? If you used the rpm it sets up the user and
> group automatically. Since you are using RH (which I am sending this message from :)  ) I
> suggest blowing away what you have installed and downloading the correct rpm file. Then doing
> a simple rpm -ivh name of file. Now start the server with /etc/rc.d/init.d/interchnage start
> Let me know how it works out :) I run RH 6.2 and 7 and have IC 4.5.6, IC 4.5.8, MV 3.14
> installed and all runs just fine.

I'm using the tar file.
I have tried to install the rpm, but since I then have to install Interchange
as root I get all sorts of "permission denied" messages when I start
Interchange as a regular user.

btw: Is it usual that a users on the system aren't allowed to install rpm's?
If so, then it's a bit strange that Interchange is distributed this way 
since it _has to_ run as a regular user and _not_ as root.
Any work-arounds here?

It's seems like installing the RPM could be the solution though,
because with the RPM I get an error message when the daemon
isn't running. I didn't get any other error messages than "Internal Server Error"
when I used the tarball and the daemon wasn't running ;)

I have tried this on systems with and without SuExec, and I have
tried both INET and UNIX.

I forgot to mention one thing in my first email:
The link to "Enter as customer" in the Construct demonstration
leads to /cgi-bin/construct/index.html. But this file doesn't exist.
No symbolic link to this file exists in the cgi-bin either.
Strange?

Thanks,
- Eric

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