Re: [mv] 500 Internal Server Error

[Steve & Patti Getzinger <steveandpatti@wubs.org>]

******    message to minivend-users from Steve & Patti Getzinger <steveandpatti@wubs.org>     ******

Eric Olsson wrote:

> ******    message to minivend-users from "Eric Olsson" <eric@yourplana.com>     ******
>
> Steve & Patti Getzinger wrote:
>
> > > I have tried to install Interchange 4.5.8 on several RH Linux 6.1 (and 6.2)
> > > servers the last few days. The installations itself seems to be ok, but when
> > > I try to access a store I get "Internal Server Error".
> > >
> > > I have searched the archive, but didn't find an answer to my problem.
> > >
> > > I'm able to open http://server/construct and I get the "welcome to
> > > construct something"-greeting, but when I click "enter as a customer"
> > > or "admin interface", the Internal Server Error Shows up.
> > >
> > > Usually I would believe that either the path to Perl is wrong, or that
> > > a file has wrong permissions. But since Interchange consists of so many
> > > files I'm not quite sure where to start. (I have checked that the path to
> > > Perl is correct for the file "construct" located in my cgi-bin though.)
> > >
> > > This is what the server error log says:
> > >
> > > > Use of uninitialized value at /home/easierdays/www/cgi-bin/construct line 146.
> > > > ok= def: 1 connect: Connection refused
> > > > [Tue Oct 24 19:15:23 2000] [error] [client 193.217.196.242] Premature end of script
> > > > headers: /home/easierdays/www/cgi-bin/construct
> > >
> > >     Line 146 in "construct" is this one:
> > >         die "ok=$ok def: $undef connect: $!\n" if ! $ok;
> > >
> > > The Interchange error.log and the store error.log says absolutely nothing.
> > > (They're both blank.)
> > >
> > > I am running the Interchange daemon as a regular user on the server, but
> > > a weird thing is that I can't find the process ID with the 'top' (nor with top -c as root).
> > > But it seems like it's running anyway, cause when I try to restart it first stops
> > > it (and gives me the PID it killed), then restarts and it gives me a new PID.
> > >
> > > Hope someone can give me a hint, I'm stuck...
> > >
> > > Thanks,
> > > - Eric
> > >
> > > -
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> >
> > Did you do the install with the rpm or tar file? If you used the rpm it sets up the user and
> > group automatically. Since you are using RH (which I am sending this message from :)  ) I
> > suggest blowing away what you have installed and downloading the correct rpm file. Then doing
> > a simple rpm -ivh name of file. Now start the server with /etc/rc.d/init.d/interchnage start
> > Let me know how it works out :) I run RH 6.2 and 7 and have IC 4.5.6, IC 4.5.8, MV 3.14
> > installed and all runs just fine.
>
> I'm using the tar file.
> I have tried to install the rpm, but since I then have to install Interchange
> as root I get all sorts of "permission denied" messages when I start
> Interchange as a regular user.
>
> btw: Is it usual that a users on the system aren't allowed to install rpm's?
> If so, then it's a bit strange that Interchange is distributed this way
> since it _has to_ run as a regular user and _not_ as root.
> Any work-arounds here?
>
> It's seems like installing the RPM could be the solution though,
> because with the RPM I get an error message when the daemon
> isn't running. I didn't get any other error messages than "Internal Server Error"
> when I used the tarball and the daemon wasn't running ;)
>
> I have tried this on systems with and without SuExec, and I have
> tried both INET and UNIX.
>
> I forgot to mention one thing in my first email:
> The link to "Enter as customer" in the Construct demonstration
> leads to /cgi-bin/construct/index.html. But this file doesn't exist.
> No symbolic link to this file exists in the cgi-bin either.
> Strange?
>
> Thanks,
> - Eric
>
> -
> To unsubscribe from the list, DO NOT REPLY to this message.  Instead, send
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> Archive of past messages: http://www.minivend.com/minivend/minivend-list

To start with you have to understand MV / IC. The file exists. Do you have root access? Sounds
like you do not understand how MV / IC are designed to work. They are essentially server
tools/services that server owners offer to end users. If you do not have root access to the
machine then I suggest downloading the proper rpm file and asking the server admin to install.
There is a daemon involved here and many admins will not allow you to just run around there
machine spawning processes :) If you do not have root access you can download an version of MV
like 3.14 and install in your home directory. It will run and install from there.

Steve

-
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