[ic] No items at the moment.

Race Bee Motorsports racebee@racebee.com
Tue, 31 Oct 2000 20:33:10 -0800


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I will try this right now.  Thanks for the help!!  From reading this, =
when you turn cookies off it uses some other method to save the =
contents?

Brian
Race Bee Motorsports
< Sales@racebee.com >
  ----- Original Message -----=20
  From: Desjardins, Ray=20
  To: 'interchange-users@minivend.com'=20
  Sent: Tuesday, October 31, 2000 8:05 AM
  Subject: RE: [ic] No items at the moment.


  I temporarily resolved this problem by just turning off cookies in the =
catalog.cfg.  Apparently the problem only came up with certain users in =
my case especially the AOL users.  The issues with this solution is that =
all your users have to sign in every time and they loose the contents of =
the cart after logging off or leaving the session.

  I have separate SSL domains.  http://myclients.com/myclient-bin/ and =
https://secure.host.com/myclient-bin/  I think the root of my issue was =
certain browsers kept cookies for each domain unsecured and secured.  =
Thus when they are passed to SSL for checkout the server picks up on the =
other cookie.  (Not real sure about this theory as I was not able to =
replicate the problem for myself.

  My solution was temporary but at least I don't have customers aren't =
calling anymore saying they can't checkout.

  Ray

   -----Original Message-----
  From: Race Bee Motorsports [mailto:racebee@racebee.com]
  Sent: Monday, October 30, 2000 5:30 PM
  To: interchange-users@minivend.com
  Subject: [ic] No items at the moment.


    I am using interchange 4.5.8  Everything is OK, but if i put =
something in the cart and leave the page when i come back i get:

    No items at the moment.

    I have been able to resolve this by adding the line
    <INPUT TYPE=3Dhidden NAME=3D"mv_save_session" VALUE=3D"Yes">

    within the Buy button <form> tags. But this fix only last for about =
1 hour.  After an hour the cart is empty again.

    Brian
    Race Bee Motorsports
    < Sales@racebee.com >

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<BODY bgColor=3D#ffffff>
<DIV><FONT face=3DArial size=3D2>I will try this right now.&nbsp; Thanks =
for the=20
help!!&nbsp; From reading this, when you turn cookies off it uses some =
other=20
method to save the contents?</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>Brian<BR>Race Bee Motorsports<BR>&lt; =
<A=20
href=3D"mailto:Sales@racebee.com">Sales@racebee.com</A> =
&gt;</FONT></DIV>
<BLOCKQUOTE dir=3Dltr=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
  <DIV style=3D"FONT: 10pt arial">----- Original Message ----- </DIV>
  <DIV=20
  style=3D"BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: =
black"><B>From:</B>=20
  <A title=3DDesjardins.Ray@Con-Way.com=20
  href=3D"mailto:Desjardins.Ray@Con-Way.com">Desjardins, Ray</A> </DIV>
  <DIV style=3D"FONT: 10pt arial"><B>To:</B> <A=20
  title=3Dinterchange-users@minivend.com=20
  =
href=3D"mailto:'interchange-users@minivend.com'">'interchange-users@miniv=
end.com'</A>=20
  </DIV>
  <DIV style=3D"FONT: 10pt arial"><B>Sent:</B> Tuesday, October 31, 2000 =
8:05=20
  AM</DIV>
  <DIV style=3D"FONT: 10pt arial"><B>Subject:</B> RE: [ic] No items at =
the=20
  moment.</DIV>
  <DIV><BR></DIV>
  <DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN =
class=3D498355215-31102000>I=20
  temporarily resolved this problem&nbsp;by just turning off cookies in =
the=20
  catalog.cfg.&nbsp; Apparently the problem only came up with certain =
users in=20
  my case especially the AOL users.&nbsp; The issues with this solution =
is that=20
  all your users have to sign in every time and they =
loo</SPAN></FONT><FONT=20
  face=3DTahoma><FONT size=3D2><SPAN class=3D498355215-31102000><FONT =
face=3DArial=20
  color=3D#0000ff>se the contents of the cart after logging off or =
leaving the=20
  session.</FONT></SPAN></FONT></FONT></DIV>
  <DIV><FONT face=3DTahoma><FONT size=3D2><SPAN=20
  class=3D498355215-31102000></SPAN></FONT></FONT>&nbsp;</DIV>
  <DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN =
class=3D498355215-31102000>I=20
  have separate SSL domains.&nbsp; <A=20
  =
href=3D"http://myclients.com/myclient-bin/">http://myclients.com/myclient=
-bin/</A>=20
  and <A=20
  =
href=3D"https://secure.host.com/myclient-bin/">https://secure.host.com/my=
client-bin/</A>&nbsp;=20
  I think the root of my issue was certain browsers kept cookies for =
each domain=20
  unsecured and secured.&nbsp; Thus when&nbsp;they are passed to SSL for =

  checkout the server picks up on the other cookie.&nbsp; (Not real sure =
about=20
  this theory as I was not able to replicate the problem for=20
  myself.</SPAN></FONT></DIV>
  <DIV><FONT face=3DTahoma><FONT size=3D2><SPAN=20
  class=3D498355215-31102000></SPAN></FONT></FONT>&nbsp;</DIV>
  <DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN =
class=3D498355215-31102000>My=20
  solution was temporary but at least I don't have customers aren't =
calling=20
  anymore saying they can't checkout.</SPAN></FONT></DIV>
  <DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN=20
  class=3D498355215-31102000></SPAN></FONT>&nbsp;</DIV>
  <DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN=20
  class=3D498355215-31102000>Ray</SPAN></FONT></DIV>
  <DIV><FONT face=3DTahoma><FONT size=3D2><SPAN=20
  class=3D498355215-31102000></SPAN></FONT></FONT>&nbsp;</DIV>
  <DIV><FONT face=3DTahoma><FONT size=3D2><SPAN=20
  class=3D498355215-31102000>&nbsp;</SPAN>-----Original=20
  Message-----<BR><B>From:</B> Race Bee Motorsports=20
  [mailto:racebee@racebee.com]<BR><B>Sent:</B> Monday, October 30, 2000 =
5:30=20
  PM<BR><B>To:</B> interchange-users@minivend.com<BR><B>Subject:</B> =
[ic] No=20
  items at the moment.<BR><BR></DIV></FONT>
  <BLOCKQUOTE style=3D"MARGIN-RIGHT: 0px"></FONT>
    <DIV><FONT face=3DArial size=3D2>I am using interchange 4.5.8&nbsp; =
Everything=20
    is OK, but if i put something in the cart and leave the page when i =
come=20
    back i get:</FONT></DIV>
    <DIV><FONT face=3D"Verdana, Arial, Helvetica, =
sans-serif"></FONT>&nbsp;</DIV>
    <DIV><FONT face=3D"Verdana, Arial, Helvetica, sans-serif"><STRONG>No =
items at=20
    the moment.</STRONG></FONT></DIV>
    <DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
    <DIV><FONT face=3DArial size=3D2>I have been able to resolve this by =
adding the=20
    line</FONT></DIV>
    <DIV><FONT face=3DArial size=3D2>
    <P>&lt;INPUT TYPE=3Dhidden NAME=3D"mv_save_session" =
VALUE=3D"Yes"&gt;</P>
    <P>within the Buy button &lt;form&gt; tags. But this fix only last =
for about=20
    1 hour.&nbsp; After an hour the cart is empty =
again.</P></FONT></DIV>
    <DIV><FONT face=3DArial size=3D2>Brian<BR>Race Bee =
Motorsports<BR>&lt; <A=20
    href=3D"mailto:Sales@racebee.com">Sales@racebee.com</A>=20
  &gt;</FONT></DIV></BLOCKQUOTE></BLOCKQUOTE></BODY></HTML>

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