[ic] Basket empty on checkout with Netscape 7.1
cpu.dave at att.net
Tue Oct 14 05:05:53 EDT 2003
----- Original Message -----
From: David Etheredge
To: David Etheredge
Sent: Monday, October 13, 2003 8:02 PM
Subject: [ic] Basket empty on checkout with Netscape 7.1
Quoting David Etheredge (cpu.dave at att.net):
> >> I have had several customers complain that when they click on the
> >> button, they stay in the basket page or if they get to the checkout
> >> page, they are told "no items in cart". I installed Netscape 7.1 and>
>> verified that it happens every time.
> >> After clicking checkout 2 or 3 times, I finally get to the checkout
> >> with "no items in the cart".
> >> Any suggestions?
> >> Thanks,
> >> Dave
> >Is your secure URL under a different domain from the rest of the store?
> >That setup can be made to work with a few compromises.
> Thanks, No it is the same domain.
> Additional information:
> When checkout is clicked, the id changes.
> ... the new id is re-displayed in basket.html with the correct items.
> When checkout is clicked again, the user is sent to the checkout page with
> an empty cart.
Because there are not two periods in the domain, the cookie is probably
not being set properly.
You should never use a domain like http://paradevices.com/ on any site
that expects to set cookies. It doesn't work with all browsers by a long
Also, it looks like this is a catalog using CPANEL, which is likely to
create tons of problems of its own. Note that we specifically DO NOT
support Interchange connected via CPANEL. If you have any further
questions, please contact your ISP.
linking to http://www.icdevgroup.org/i/dev/docfly.html?mv_arg=icfaq09.03
[ This URL:
[ <A HREF="http://yourcatalog.com/cgi-in/yourcat/sp_offer?mv_pc=Source1";>
[ Special offer!</A>
[ will yield Source1 from the Interchange tag [data session source].
Which is what I am trying to accomplish for one.
So how do I accomplish both?
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