[ic] question regarding entry in usertrack log
Mike Heins
mike at perusion.com
Fri Apr 30 14:29:55 EDT 2004
Quoting John Young (john_young at sonic.net):
> Christopher Wenham wrote:
> >On Friday 30 April 2004 01:07, John Young wrote:
> >
> >>What was the corresponding User Agent string from your web server
> >>access log? Mine contained AskBar (the 'Ask' is what made it 'nsession').
> >>
> >>Anyone know if AskBar can cause that behavior, or whether or not
> >>AskBar in the UA should trigger no session, for that matter?
> >
> >
> > It's matching against "Ask" in interchange.cfg's RobotUA section, so
> >Interchange thinks it's a bot. I don't know what AskBar is yet, but I
> >recently had to remove "Ask" from the RobotUA list because a customer
> >wasn't able to check out -- without a session they couldn't put anything
> >in their cart or log in to their account.
>
>
> I believe this is AskBar: http://www.askbar.com/about.cfm
>
> I poorly worded my last question above -- was essentially asking
> if anyone thought that Ask should remain in RobotUA. I'm following
> your answer anyway, for now, and removing it. Thanks for mentioning
> your experience, Chris.
>
> Along those same lines, I have removed spider*.proxy.aol.com from
> RobotHost. I'm hoping RobotUA will keep any actual AOL spiders
> known as such; however, I was seeing normal user sessions sometimes
> using spider*.proxy.aol.com as caching/proxy servers. A single
> visitor's traffic would look something like:
>
> 20031215 WYdRD8dV:aol.com cache-mtc-ah05.proxy.aol.com
> 20031215 WYdRD8dV:aol.com cache-mtc-ak02.proxy.aol.com
> 20031215 WYdRD8dV:aol.com cache-mtc-ab01.proxy.aol.com
> 20031215 nsession:aol.com spider-ntc-td062.proxy.aol.com
> 20031215 WYdRD8dV:aol.com cache-ntc-ad06.proxy.aol.com
> 20031215 WYdRD8dV:aol.com cache-ntc-aa07.proxy.aol.com
>
> It was somewhat rare, and it looks like it would usually return to the
> correct session (I'm guessing due to me including the session id in
> hidden CGI variables)... but I removed it from RobotHost anyway to see
> what happens.
I think we are going to put a NotRobotUA directive in, that would
allow:
NotRobotUA googlebar,toolbar,askbar
This probably won't go in until 5.3/5.4, though.
--
Mike Heins
Perusion -- Expert Interchange Consulting http://www.perusion.com/
phone +1.765.647.1295 tollfree 800-949-1889 <mike at perusion.com>
Experience is what allows you to recognize a mistake the second
time you make it. -- unknown
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