[ic] Restore inventory on cancelled orders.

Thomas J.M. Burton tom at globalfocusdm.com
Wed Nov 10 16:01:24 EST 2004

Neil Hambleton wrote:
> I'm running a store based on the foundation demo using version 5.2 
> (upgraded from V5).
> If I cancel an order or a line item, the inventory associated with
> any items in the order is unchanged. Is there a way to increment
> inventory to reflect the fact that the item quantity associated with
> the cancelled order is now available again?
> I was assuming I would need to use admin/order_status.html to cancel
> the order (or line item), for which admin/order.html seems to provide
> the form handling, but the inventory table is separate from the
> transactions and orderline table, and I'm not sure how to get the
> [table-editor] tag to cope with multiple tables.
> 1. Is there a simple configuration option that I've overlooked? 2. In
> the admin pages is there anything which would allow me to insert an
> additional step in the cancel order process to update inventory? 3.
> If I need to modify the code, could someone point me at the code I 
> need to review? 4. Or am I stuck with manipulating inventory manually
> every time an order is cancelled?

Hi ICers,

I'm also wondering about this issue. I have a client who uses the 
inventory feature and has been asking if there's a way to easily add 
back to inventory when an order is canceled or fraudulent.

Haven't seen an answer yet, so I thought I'd bump this one.


Global Focus Digital Media, LLC


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