[ic] UserTrack question
miedreich at kochan.de
Wed Oct 6 10:51:10 EDT 2004
Am 06.10.2004 um 04:54 schrieb Jon:
> I've noticed in my usertrack file that a user can have multiple
> IP address (some close and some way out) while having the
> same session ID. Does this sound possible ? How can it
> be possible, and is it a problem ? I notice this occurs when
> the user moves from the basket page to the checkout page and
> I'm wondering if this could be causing the person to loose their
> cart contents. I have no idea this is happening or not just some
> speculation/concern on my part. And I do have dedicated IP with SSL.
This is actually quite common with several large ISPs, most notably
AOL. I do not see any reason for this happening more often on specific
pages, other than possibly the time a user spends on the page.
It should not be a problem (with interchange), a user should keep the
session ID as well as his basket.
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